...mission statement continued

Our members are established throughout the United Kingdom and we also have a number of associated members from overseas.

Members of the SMTA are pledged to offer a courteous and helpful service to the public and to co-operate nationally with each other to assist clients who may have made purchases from other members of our Association. We recognise that some modern household machines are equipped with a number of important features that might require a more detailed explanation and for clients it is important to have direct contact with a sales person to explain these feature and benefits. Many of our members provide instructional classes to master the intricacies of the equipment and the extended use of sewing machines. The aim of our organisation is to provide a real alternative to “box-discounters” who offer no service or support and have little training or knowledge.

The Sewing Machine Trade Association is ably assisted by a permanent secretariat who manage the day to day issue of our Association and who can provide helpful assistance should you need information, advice or help.